Job Summary:
This role will assist in driving revenue growth and increasing visitor numbers by supporting the development and implementation of strategic sales and marketing plans. This role encompasses promoting all products of Entopia such as meeting packages, venue rentals, nature learning programmes and team building workshops. The Sales and Marketing Manager will work on collaborations with partners, planning marketing campaigns, manage a small team, oversea public relations activities, and leverage digital marketing strategies to enhance Entopia’s market presence, expand our reach, promote Entopia’s brand and new initiatives.

Responsibilities:
• Assist in developing and implement comprehensive sales and marketing strategies to achieve revenue targets, increase company’s profitability and visitor numbers.
• Provide guidance, mentorship, and professional development opportunities for team members.
• Support revenue growth through the promotion of meeting packages, venue rentals, nature learning programmes, team building workshops, special celebration packages, and other products and services of Entopia.
• Develop and maintain relationships with corporate clients, travel agencies (on and off-line), and other partners.
• Assist in the planning and execution of marketing campaigns across various channels (digital, print, social media, etc).
• Assist in the development of promotional materials such as brochures, advertisements and digital content.
• Assist in the management of Entopia’s website and social media accounts, ensuring content is up-to-date and engaging.
• Assist in the planning and execution of sales and promotional events, and other initiatives.
• Collaborate with corporate partners, educational institutions, and other organisations to develop and promote join initiatives.
• Assist in developing and executing comprehensive digital marketing strategies to drive online engagement, increase brand awareness, and generate leads.
• Support media relations, including drafting press releases, coordinate media inquiries, and organising press events.

Requirements:
• Possess at least a Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in sales and marketing, with at least 2 years in a supervisory role.
• Proven track record of supporting successful sales and marketing strategies.
• Strong knowledge of digital marketing tools and platforms.
• Confident, energetic and flexible with strong interpersonal skills, organising and problem solving skills.
• Ability to analyse data and make strategic decisions.
• Creative thinker with the ability to innovate and adapt to changing marketing conditions.
• Superb verbal and written communication skills in English and Bahasa Malaysia with Mandarin as an added advantage.
• Self-motivated and adaptable with ability to work independently with minimal supervision.
• Able to travel and willing to work on weekends and public holidays when required.

Please send resume to recruitment@entopia.com

Job Summary:
To provide exceptional customer service and support the efficient operation of the café.

Responsibilities:
• Greet guests warmly and professionally upon arrival.
• Assist guests with seating arrangements and provide recommendations on menu items.
• Take accurate food and beverage orders.
• Serve dishes promptly and courteously, ensuring proper presentation.
• Clear and clean tables promptly after guests have finished dining.
• Restock clean cutlery, napkins, and other essentials.
• Ensure the dining area remains clean and organized at all times.
• Be attentive to guest requests and needs.
• Handle food and beverages hygienically and safely.
• Willing to learn and able to work at all stations assigned
• Able to work irregular hours, including nights, weekends, and public holidays, with adequate time-off arrangements.

Requirements:
• Proficient in spoken Chinese, English and Malay.
• Strong interpersonal and communication skills.
• Ability to work well under pressure in a fast-paced environment.
• Attention to detail and organizational skills.
• Positive and friendly demeanor.
• Basic knowledge of food and beverage service standards.

Please send resume to recruitment@entopia.com

Job Summary:
Responsible for creating product / merchandise and design work related to Company in-house brand.

Responsibilities:
• Provide in-house graphic design, support & follow company branding guidelines.
• Creating products / merchandise for in-house brand.
• Develop creative ideas and transform them into innovative concepts and design.
• Responsible in helping to determine and implement visual component of brand strategy.
• Collaborate with team members to articulate creative and strategic ideas into visual design & artwork.

Requirements:
• Possess at least a Diploma in Visual Art & Design or Equivalent.
• Minimum 1 year working experience in related field, intern / fresh graduate are also encourage to apply as well.
• Proficient in Adobe Illustrator and Photoshop.
• Team oriented but also able to function independently.
• Proficient in written and spoken English. Proficiency in written Chinese will be an added advantage.
• All applicants are required to complete a short assignment.

Please send your resume and a portfolio to recruitment@entopia.com. Incomplete applications will not be entertained.

Job Summary:
Main responsibility is to promote and encourage visitors to buy products in Entopia Retail Store.

Responsibilities:
• Assist customers by providing product information and promoting the products, offer suggestions and opinions in order to help the customers to make their final decision.
• Assist the cashier in wrapping or packing the purchased goods.
• Assist in customer queries and seek assistance from the next higher rank if necessary.
• Check the quality and quantity of new stock after receiving from the Purchasing department.
• Repack and replenish, store the balance at the respective storage area.
• Assist the Merchandising Manager when comes to monthly and yearly stock take.
• Collect customers’ preferences and feedbacks, report to Merchandising Manager and from time to time.
• Be vigilant within the retail outlet and lookout for shoplifter. Keep the retail outlet clean and tidy at all times.
• Assist Merchandising Manager in displaying the goods and to make sure they are attractively displayed. Must have a high level of products knowledge.

Requirements:
• Minimum SPM qualification.
• Proficient in spoken Chinese, English and Malay.
• Knowledge of additional languages will be an added advantage.
• Good communication and persuasion skills.
• Minimum one to two years of relevant experience.
• Able to work irregular hours, including nights, weekends, and public holidays, with time-off arrangements.

Please send resume to recruitment@entopia.com

Responsibilities:
• Collect food waste from factories, hotels, and markets at least 3 times a week.
• Deliver finished products to customers as per company orders.
• After the collection or delivery, task will be given at the operation floor on rooftop.
• Responsible for the care and maintenance of the Fuso Canter Truck (BDM 7500kg).
• Able to work independently with minimal supervision.

Physical Requirements:
• Ability to sit, stand, walk, bend, and lift for extended periods.
• Must be able to lift and carry heavy items and operate equipment such as pallet jacks and other machinery.
• Comfortable working in various weather conditions

Requirements:
• Must possess a valid Class E commercial driving license (vehicles exceeding 7500kg).
• Previous experience in a similar role is an advantage.
• Good time management and punctuality.

Please send resume to recruitment@entopia.com

Responsibilities:
• He / She is responsible to promote nature appreciation, provide a welcome, hospitable environment with rewarding and engaging learning experience to all visitors of Entopia through various guided activities.
• Plan, prepare and conduct daily in-house activities at the scheduled time slot including butterfly release session.
• Provide directions and other pertinent information to visitors.

Requirements:
• Possess at least a Degree (or equivalent) in Biology, Entomology, Zoology or related field.
• Passionate about nature.
• Proficient in written and spoken English. Knowledge of additional languages will be an added advantage.
• Excellent interpersonal  and communication skills.
• Able to conduct activities in a lively and fun manner.
• A dynamic and committed team player who is reliable, responsible, enthusiastic, flexible, friendly, courteous and outgoing.
• Minimum one to two years of work experience in tourism, education or training sectors.
• Able to work irregular hours, including nights, weekends, and public holidays, with time-off arrangements.

Please send resume to recruitment@entopia.com